Progressive

I used to have Farmers insurance until I got in an accident. Even though I had a local insurance agent, because I had to file my claim after hours, I had to contact a generic claims call center. Then, since I initiated the claim using the 1-800 number, I had to complete the rest of the process that way. At that point I was asking myself why I was paying a premium to have a local agent when he was doing nothing to help me. After the whole experience, I decided to shop around and ended up choosing Progressive. They had much better prices and since it no longer mattered to me to have a local agent, I signed up. I've had nothing but a positive experience with Progressive so far.

I used a local service center for repairs to my car. Quick, friendly, and done right. A great service without the headache of the in between with the body shop and adjustor

progressive is a great company, they have excellent customer service and helped me out a lot when I got my new car

After I switched to Progressive I got into a car accident. I did not know exactly what I needed to do, but the people at progressive helped me the entire way. All I had to do was choose where I wanted to have my car repaired and they did the rest. Since I used one if the shops they referred I had my car back in less than a week. Quick and painless, all I had to do was make a call.

Progressive's customer service is the best. They are quick, friendly, and fair. I have totaled two cars with them and both times I got well above what the cars were worthed. Not to mention - no increase on the premium.