I just finished up a auto claim with AAA. I had used AAA for my first car years ago, but switched to geico and then state farm since I had to be insured on a college student budget.
Post grad I moved back to AAA when I was making higher income. The past weekend was the first time I've had to actually invoke my car insurance coverage due to a hit on run on my car while parked.
The response time, courteousness and professionalism shown by the AAA agent was amazing.
I intend to stay with AAA for many, many years to come. Thumbs up.
Quality of Service: 5 (out of 5). Response Time: 5 Knowledgeable: 5 Rate: 4 (comparable with State Farm, whom I just cancelled policy with). I've just switched back to AAA after 2-yr with STate Farm ("non-owner policy"), where both the local office & 800 number reps speak in a general homogenous, non-caring tone of voice. Thankfully, during the 2-yr, I had no need to file claims or other complicated issues with State Farm. So, really, my rating is based on "Service Quality". They ought to record & listen carefully to how their own rep/agents speak.
I just saved about $400 dollars a year by switching to AAA from State Farm. The coverage for my cars is the same and the coverage for my home is much better (and cheaper) than before. I have a credit card through AAA, roadside assistance through AAA and finally, my insurance through AAA. I could not be happier. On all fronts, AAA has the best customer service I've ever encountered.
The most feared by other insurance companies. With AAA, nobody messes with you.
I had an accident and my car went to pieces. Now I'm feeling lucky. My car was detailed and got better than it was before the accident. AAA paid all the money needed for the full recovery. AAA is fantastic!
Had a bad accident and they were there every step of the way, I never had to follow up with them, they were there when I needed them most. Life long customer of AAA
We were in a accident, got rear-ended by a un-insured texter. AAA has covered EVERYTHING, no hassles, best there is. Agent and adjuster are great. They care!
Courteous, professional service every time I have called with a question or concern.
The response is quick, friendly customer service. Rates are competitive compare to other top competitors
After Amica this one was the cheapest for my Ford Taurus 2005 car. I had one accident in the past year too!
Ehh. Thought higher. You can really get awesome stuff with them!
Very competitive and always an office nearby across the country
AAA is way ahead... No doubt its services are over-whelming
Post grad I moved back to AAA when I was making higher income. The past weekend was the first time I've had to actually invoke my car insurance coverage due to a hit on run on my car while parked.
The response time, courteousness and professionalism shown by the AAA agent was amazing.
I intend to stay with AAA for many, many years to come. Thumbs up.
Response Time: 5
Knowledgeable: 5
Rate: 4 (comparable with State Farm, whom I just cancelled policy with).
I've just switched back to AAA after 2-yr with STate Farm ("non-owner policy"), where both the local office & 800 number reps speak in a general homogenous, non-caring tone of voice. Thankfully, during the 2-yr, I had no need to file claims or other complicated issues with State Farm. So, really, my rating is based on "Service Quality". They ought to record & listen carefully to how their own rep/agents speak.
My car was detailed and got better than it was before the accident.
AAA paid all the money needed for the full recovery.
AAA is fantastic!